Refund policy

BELIZE ISLAND GLOW

Return & Refund Policy!! All Sales Are Final

At Belize Island Glow, we take pride in providing quality skincare products to our customers.

Due to the personal-care and hygiene nature of our products, all sales are final. We do not accept returns or exchanges for change of mind, incorrect selections, or products that have been opened or used, except where required by applicable law.

Damaged, Defective, or Incorrect Items- We understand that issues can occasionally occur during shipping or order fulfillment.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery, whenever possible.

To help us investigate, please provide:

  • Your full name and order number
  • Clear photos of the affected product and packaging
  • A brief description of the issueWe will review your request and determine whether a replacement, refund, or another appropriate resolution is available.

 

The 48-hour reporting period does not limit any rights you may have under applicable law.

Refunds-Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider.

Shipping charges are generally non-refundable for voluntary refunds, except where required by law or where we determine otherwise.

Incorrect Shipping Information-Customers are responsible for providing accurate shipping information at checkout.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply if reshipment is possible.

Order Cancellations-Cancellation requests must be submitted as soon as possible. We cannot guarantee cancellation once an order has entered processing or fulfillment.


Contact Us-For any questions or concerns regarding your order, please contact:

BELIZE ISLAND GLOW

Email: belizeislandglow@gmail.com

WhatsApp: +1 876-433-3986

Instagram: @belize_islandglow

We appreciate your support and thank you for shopping with Belize Island Glow.

Your Legal Rights-Nothing in this policy limits or excludes any consumer rights or remedies that cannot lawfully be waived under applicable local, state, federal, or international consumer protection laws.


Our customer support team will respond as soon as possible.